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data protection

General information

This data protection declaration contains detailed information about what happens to your personal data when you visit our website www.erdenengel-coaching.de. Personal data is all data with which you can personally identify yourself. When processing your data, we strictly adhere to the legal provisions, in particular the General Data Protection Regulation (“GDPR”), and attach great importance to the fact that your visit to our website is absolutely secure.

 

Responsible body

Responsible under data protection law for the collection and processing of personal data on this website are:
 

Sigrun & Armin Ender
Ruchtiberg 13
87727 Babenhausen
Country Germany
Email: info@erdenengel-coaching.de
Telephone: +49 (0) 8333 - 9275010

 

Data Protection Officer

The internal data protection officer of the person responsible for processing is:

sigrun & Armin end
Ruchtiberg 13
87727 Babenhausen
Country Germany
Email: info@erdenengel-coaching.de
Phone: +49 (0) 8333 - 9275010

 

Any data subject can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

Access data (server log files)

  • When you visit our website, we automatically collect and store access data in so-called server log files, which your browser automatically transmits to us. These are:

    • Browser type and browser version of your PC

    • operating system used by your PC

    • Referrer URL (source/reference from which you came to our website)

    • Host name of the accessing computer

    • Date and time of the server request

    • the IP address currently used by your PC (possibly in anonymous form)

    • A personal reference is usually not possible for us and also not intended. Such data is processed in accordance with Article 6 (1) (f) GDPR to safeguard our legitimate interest in improving the stability and functionality of our website.

cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your end device. Cookies cannot run programs or transmit viruses to your computer system.

Cookies that are required to carry out the electronic communication process or to provide certain functions you want are stored on the basis of Article 6 Paragraph 1 Letter f GDPR. We have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g. cookies for analyzing your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Web analysis tools and advertising

1.Google Analytics

Our website uses the web analysis service Google Analytics. The provider is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of our website. The information generated by cookies about your use of our website is usually transmitted to a Google server in the USA and stored there. The IP address transmitted by your browser will not be merged with other Google data.

The legal basis for the processing of your data is the consent you have given via the cookie consent tool in accordance with Article 6 Paragraph 1 Clause 1 Letter a) GDPR.

You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.

Further information on data protection can be found in Google's data protection declaration: https://policies.google.com/privacy?hl=de&gl=de

 

2. Duration of storage:

Data stored by Google at the user and event level that is linked to cookies, user IDs (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) are anonymized or deleted after 14 months. You can find details on this under the following link: https://support.google.com/analytics/answer/7667196?hl=de

 

3. Objection to data collection:

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. 

You can also prevent the data generated by the cookies and related to your use of the website (including your IP address) being sent to Google and the processing of this data by Google by using the browser add-on available under the following link. Download and install on to deactivate Google Analytics: https://tools.google.com/dlpage/gaoptout?hl=de. If you delete the cookies on your computer, you must set the opt-out cookie again.

3. Order processing: 

We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

4. Google Ads and Google Conversion TrackingOur website uses Google Ads (formerly Google AdWords). Google Ads is an online advertising program from the provider Google.

  1. Google Ads enables us to draw attention to our offers with the help of advertising material on external websites and to determine how successful individual advertising measures are. This helps us to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.

    As part of Google Ads, we use so-called conversion tracking. The advertising material is delivered by Google via so-called "ad servers". For this we use so-called ad server cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. These cookies enable Google to recognize your web browser. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the specific ad and were forwarded to this page.

    Each Google Ads customer receives a different cookie. The cookies can therefore not be tracked via the websites of Ads customers. The following information is usually stored as analysis values for the cookie: Unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the user no longer wish to be addressed). The information obtained using the conversion cookie is used to create conversion statistics for ads customers who have opted for conversion tracking. Ads customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie in your Internet browser under user settings. You will then not be included in the conversion tracking statistics.

    The summary of the recorded data in your Google account is based solely on your consent, which you can give or revoke with Google (Article 6 (1) (a) GDPR). In the case of data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merger), the collection of data is based on Article 6 (1) (f) GDPR. The legitimate interest results from the fact that we have an interest in the anonymous analysis of visitors to our website for advertising purposes in order to optimize both our website and our advertising.

    Further information and the data protection regulations can be found in Google's data protection declaration at: https://policies.google.com/technologies/ads?hl=de.

  2. Google AdSense

    Our website uses Google AdSense, a service for integrating advertisements from the provider Google.

    Google AdSense uses so-called "cookies", i.e. text files that are stored on your computer and are used to display advertisements on our website that match our content and your interests. Google AdSense also uses so-called web beacons (invisible graphics). These web beacons can be used to statistically evaluate information about visitor traffic on our website for online marketing.

    The information generated by cookies and web beacons about the use of our website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on to third parties by Google. However, Google will not merge your IP address with other data that Google may have stored about you.

    If you have given your consent, personal data will be stored and processed on the basis of this consent in accordance with Article 6 (1) (a) GDPR. We also have a legitimate interest in analyzing user behavior in accordance with Article 6 (1) (a) GDPR in order to optimize both our website and our advertising.

    The summary of the recorded data in your Google account is based solely on your consent, which you can give or revoke with Google (Article 6 (1) (a) GDPR). 

    You can prevent the installation of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you can if applicable not use all functions of this website in full. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

contact form

If you contact us by e-mail or via a contact form, the data transmitted, including your contact details, will be stored in order to be able to process your request or to be available for follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form is processed exclusively on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent that you have already given at any time. An informal message by e-mail is sufficient for the revocation. The legality of the data processing operations carried out up to the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need for data storage. Mandatory legal provisions - in particular retention periods - remain unaffected.

 

 

Duration of storage of posts and comments

Contributions and comments as well as related data, such as IP addresses, are saved. The content remains on our website until it has been completely deleted or had to be deleted for legal reasons.

The contributions and comments are stored on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent that you have already given at any time. An informal message by e-mail is sufficient for the revocation. The legality of data processing operations that have already taken place remains unaffected by the revocation.

Subscribe to comments

As a user of our website, you can subscribe to comments after you have registered. With a confirmation e-mail we check whether you are the owner of the given e-mail address. You can unsubscribe from the subscription function for comments at any time via a link in a subscription email. Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

The comments are stored on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent that you have already given at any time. An informal message by e-mail is sufficient for the revocation. The legality of data processing operations that have already taken place remains unaffected by the revocation.

user account

If you open a user account, you agree that your inventory data such as name, address and e-mail address as well as your usage data (user name, password) will be saved. This gives you the opportunity to log in to us with your e-mail address and your personal password.

Data Use and Disclosure

We will neither sell to third parties nor market in any other way the personal data that you provide us with, for example, by e-mail (e.g. your name and address or your e-mail address). Your personal data will only be processed for correspondence with you and only for the purpose for which you have made the data available to us. In order to process payments, we pass on your payment data to the credit institution commissioned with the payment.


The use of data that is automatically collected when you visit our website is only for the purposes mentioned above. Any other use of the data does not take place.

We assure you that we will not pass on your personal data to third parties unless we are legally obliged to do so or you have given us your prior consent.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the site operator, our website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

storage duration

Personal data that has been communicated to us via our website will only be stored until the purpose for which it was entrusted to us has been fulfilled. Insofar as commercial and tax law retention periods have to be observed, the storage period for certain data can be up to 10 years.

data subject rights

  • With regard to the personal data concerning you, as the person affected by the data processing, you have the following rights vis-à-vis the person responsible in accordance with the statutory provisions:

 

1. Right to information

 

You have the right, in accordance with Art. 15 GDPR, to request confirmation from us as to whether we are processing personal data relating to you. If such processing takes place, you have the right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data was or will be disclosed, the planned storage period or The criteria for determining the storage period, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if they were not collected from you by us, the existence of a Automated decision-making including profiling and, if necessary, meaningful information about the logic involved and the scope and intended effects of such processing on you, as well as your right to information about the guarantees under Art. 46 GDPR when your data is forwarded to third countries.

2. Right to Rectification

You have the right, in accordance with Art. 16 GDPR, to request the immediate correction of incorrect personal data concerning you and/or the completion of your incomplete data at any time.

3. Right to Erasure

You have the right, in accordance with Art. 17 GDPR, to request the deletion of your personal data if one of the following reasons applies:

However, this right does not exist if the processing is necessary: 

If we have made your personal data public and we are obliged to delete them according to the above, we will take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you, as the data subject, have requested them to delete all links to your personal data or copies or replications of this personal data.

  1. Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

  2. You revoke your consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) GDPR and there is no other legal basis for the processing;

  3. You object to the processing in accordance with Art. 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 (2) GDPR;

  4. the personal data have been unlawfully processed;

  5. Erasure of the personal data is necessary to fulfill a legal obligation under Union law or the law of the Member State to which we are subject;

  6. The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR;

  7. to exercise the right to freedom of expression and information;

  8. to fulfill a legal obligation that requires processing under Union or Member State law to which we are subject, or to perform a task that is in the public interest or in the exercise of official authority that has been delegated to us;

  9. for reasons of public interest in the field of public health in accordance with Article 9 (2) lit. h and i and Article 9 (3) GDPR;

  10. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 Para. 1 GDPR, insofar as the right of the data subject is likely to make it impossible or seriously impair the achievement of the objectives of this processing, or
    to assert, exercise or defend legal claims.

  11. Right to restriction of processing

    You have the right, in accordance with Art. 18 GDPR, to request the restriction of processing (blocking) of your personal data. You can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

    If you have restricted the processing of your personal data, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State are processed.

    1. If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the examination, you have the right to demand that the processing of your personal data be restricted. 

    2. If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion. 

    3. If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted. 

    4. If you have lodged an objection in accordance with Art. 21 (1) GDPR, your interests and ours must be weighed up. As long as it has not yet been determined whose interests prevail, you have the right to demand that the processing of your personal data be restricted.

  12. right to information

    If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom your personal data has been disclosed of this rectification or erasure of data or restriction of processing, unless this proves to be the case as impossible or involves a disproportionate effort. According to Art. 19 GDPR, you have the right to be informed about these recipients upon request.

  13. Right not to be subject to a decision based solely on automated processing, including profiling

    According to Art. 22 GDPR, you have the right not to be subject to a decision based exclusively on automated processing - including profiling - which has legal effect on you or significantly affects you in a similar way.

    This does not apply if the decision

    However, the decisions in the cases mentioned in (a) to (c) may not be based on special categories of personal data according to Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or lit. g applies and appropriate Measures have been taken to protect your rights and freedoms and your legitimate interests.

    In the cases referred to in (a) and (c), we will take appropriate measures to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your point of view and to challenge the decision.

    1. is necessary for the conclusion or performance of a contract between you and us,

    2. is permitted on the basis of legal provisions of the Union or the Member States to which the person responsible is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests or

    3. takes place with your express consent.

  14. Right to data portability

    If the processing is based on your consent in accordance with Article 6 Paragraph 1 Letter a GDPR or Article 9 Paragraph 2 Letter a GDPR or on a contract in accordance with Article 6 Paragraph 1 Letter b GDPR and is carried out using automated procedures , you have the right, in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format and to transmit it to another person responsible or to request transmission to another person responsible, insofar as this is technically is feasible.

  15. Right to object

    Insofar as we base the processing of your personal data on the balancing of interests pursuant to Article 6 Paragraph 1 lit. f GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on this provision. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims ( Objection according to Art. 21 Para. 1 GDPR).

    If your personal data is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will then no longer be used for direct advertising purposes (objection according to Art. 21 Para. 2 GDPR).

    In connection with the use of information society services, you have the option - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures that use technical specifications.

  16. Right of appeal to the competent supervisory authority in accordance with Art. 77 GDPR

    In the event of violations of the GDPR, those affected have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

  17. The supervisory authority responsible for us is:

    Bavarian State Office for Data Protection Supervision
    boardwalk 18
    91522 Ansbach
    Postal address: 
    PO Box 1349, 91504 Ansbach
    Telephone: 0981/180093-0
    Email: poststelle@lda.bayern.de
    Internet: https://www.lda.bayern.de

 

right of withdrawal

Many data processing operations are only with your explicit consent possible. If the processing of your data is based on your consent, you have the right to revoke your consent to the processing of data in accordance with Artaccording to Art. 7 Para. 3 GDPR at any time with effect for the future. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation. Storage of the data for billing and accounting purposes remains of one revocation not affected.

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Validity and changes to this privacy policy

This data protection declaration applies from July 18, 2023. We reserve the right to amend this data protection declaration at any time in compliance with the applicablechange data protection regulations. This may be necessary, for example, to comply with new legal provisions or to take account of changes to our website or new services on our website. The version available at the time of your visit applies. Should this privacy statement change, we intend to post changes to our privacy statement on this page so that you are fully informed about what personal information we collect, how we process it, and under what circumstances it may be disclosed.

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